Shipping & Delivery Policy
Every Cakes Wow cake is freshly prepared and packed with utmost care to ensure it reaches you in perfect condition.
- Orders up to 5 kg are delivered through our trusted delivery partners.
- Orders 6 kg and above are personally delivered by the Cakes Wow team to ensure safe handling and transportation.
- Every cake is packed safely and securely to maintain its freshness and quality.
- Upon receiving your order, please inspect the package immediately.
- If you notice any damage, kindly record a continuous unboxing video while opening the package and share it with our customer support team immediately. This helps us investigate and resolve the issue quickly.
- We recommend not keeping the cake outside refrigeration for more than 30 minutes after delivery. Please refrigerate the cake if it is not being served immediately.
- Delivery timings are approximate and may vary due to traffic, weather, or other unforeseen circumstances.
- Customers are responsible for providing the correct delivery address and contact details.
